Frequently Asked Questions
1. What is Routeo?
Routeo offers digital travel routes for camper vans, caravans, folding trailers, and tents across Europe, designed by experienced travelers.
2. How do I purchase a travel route?
You can easily purchase a route by selecting your desired travel route on our website and adding it to your shopping cart.
3. What is included in a travel route?
Each travel route includes a detailed itinerary, helpful tips, points of interest, and campsites along the route. It is available as a digital file.
4. Can I request a custom route?
Currently, we do not offer personalized routes, but our routes are flexible and can easily be adjusted to suit your preferences.
5. How do I receive my purchased route?
After purchase, you will receive the route directly via email as a downloadable PDF file. You can also find the route in your account page. You have 365 days to download the route, after which it will no longer be available due to regular updates and improvements.
6. Are the routes suitable for all types of vehicles?
Yes, our routes are suitable for camper vans, caravans, folding trailers, and even tents. You can adapt the route to your specific needs.
7. How often are the routes updated?
We work with versions of our routes, and each version is periodically updated with the latest information about roads, campsites, and points of interest. This ensures you always have access to the most current and relevant information for a worry-free trip.
8. What should I do if I experience issues with the download?
Please contact us via our contact form, and we will gladly assist you in resolving the download issue.
9. Can I exchange or return a route?
Since our routes are digital, they cannot be exchanged or returned. However, if you encounter an issue, please contact us via our contact form.
10. Are there routes available outside of Europe?
Currently, we only offer routes within Europe. However, we are working on developing routes for other regions.
11. Is there a Routeo app?
At the moment, we only offer our routes through the website as digital files, but we are working on a mobile app for the future.
12. How long are the routes available after purchase?
You can download your purchased route for up to 365 days from your account. After this period, the route will no longer be available as we regularly update them with new information on roads, campsites, and points of interest to ensure your trip is up-to-date and safe.
13. Are the routes suitable for all types of travelers?
Yes, the routes are suitable for all types of travelers, whether you’re traveling solo, with family, or with friends. There are options for every type of traveler.
14. Can I take the routes digitally and also print them?
Yes, you can easily take the routes digitally on your smartphone or tablet. Additionally, you can print the routes, so you always have a physical copy on hand during your trip.